![]() While I was leaving, the reporters from CBS, ABC, CNBC, BBC, Washington Post, and others saw Otter.ai on my jacket, told me that they love Otter as our customers, and asked me about our experience with SVB. But thank God, they and the SVB reps were friendly and competent. The #FDIC people there seemed like FBI agents investigating a crime scene. We were all stressed out Thursday through Monday, not knowing what would happen to our money.Įarly Monday morning, I had to resort to a low-tech way by driving to the SVB Menlo Park office to handle our accounts physically. While we are all heads-down developing advanced AI technologies, #SVB suddenly pulled the rug under our feet. However, we never thought about bank risks. As a #startup #founder, we are facing all kinds of risks, technology risks, product risks, GTM risks, competition risks, and the list goes on.
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